Network Rail puts its Product Acceptance process on a smarter track
Building a Product Acceptance process using Liberty Create, our low-code platform
22nd December 2023
Netcall work hard to deliver great customer experience so we’re delighted that in the past year 98% of customers surveyed would recommend us.
Customers highlight smooth deployments, intuitive solutions, excellent training, positive support and trust.
Andrew Parker – VP of IT, Clinigen
Peter Hurst – Station Operations Manager, Network Rail
“Capturing the voice of the customer is as important to Netcall as it is to our customers, helping us to drive continuous improvement. We are able to use Liberty platform to engage and automate these processes and it’s fantastic to see that feedback from our customers continues to be so positive.”
Richard Farrell
Chief Innovation Officer, Netcall
* 135 of 136 customers that were asked upon completion of a Netcall deployment the question ‘Would you recommend Netcall to a colleague or peer’ responded ‘Yes’.
Building a Product Acceptance process using Liberty Create, our low-code platform
Netcall has announced a new strategic partnership with CTMS Service Management that will enable organisations to more easily drive sustainable continual service improvement programs.
With great pride we can announce that Lancashire County Council and Netcall have been awarded the Partner and Customer Collaboration of the Year at the SOCITM President’s Conference 2024.
With great pride we can announce that Rotherham NHS Foundation Trust and Netcall were runners up in the Digital Innovator of the Year at the HSJ Digital Awards 2024.
Our AI-powered automation and customer engagement platform lets you make huge transformational changes, fast