INTELLIGENT
CONTACT
HANDLING

WORKFORCE
OPTIMISATION

ENTERPRISE
CONTENT
MANAGEMENT

BUSINESS
PROCESS
MANAGEMENT

Introducing Netcall

Netcall is one of the UK's leading providers of customer engagement solutions.  Our goal is to support organisations to deliver outstanding customer service and achieve a realistic return on their investment. Some of the challenges our solutions can help overcome:

  • customer contact across multiple channels
  • resource utilisation
  • improving customer satisfaction ratings
  • process automation
  • unifying communications effectively
  • maximising available budget

Currently over 750 organisations in the Public, Private and Healthcare markets use one or more of our solutions which include contact management, business process management, workforce optimisation and enterprise content management.